BUFFALO, N.Y. — New Yorkers who tried to recertify for unemployment benefits this week have reported having issues.
Some of those people, who called 2 On Your Side Sunday said both the website and the phone system weren't working.
The New York State Department of Labor responded Sunday afternoon, taking to Twitter to say, in part, "We are currently working to resolve the issue. As a reminder, you can certify until Saturday, April 3 to receive the benefits you are entitled to for last week."
Later, the department said it had fixed the issue. However, "if you are still unable to certify through your online account, please clear your cache and try a different device," it said in a tweet.
Last week some New Yorkers contacted 2 On Your Side about problems they had concerning the extra $300 in weekly federal benefits.
Some of those payments were delayed, and they're being deposited as promised, but some people were not getting what they were allotted.