National Grid is working on repairing electric lines that left many without power Monday night and Tuesday in Buffalo.
The outages are affecting North Buffalo and Parkside-area
2 On Your Side contacted the energy company to find out more about the outage. According to National Grid, a piece of underground equipment failed. The company said it takes more time for crews to diagnose and repair problems underground compared to above ground. Crews worked through the night to repair the lines and customers had electric service restored at around 3 a.m., stated National Grid.
The reason why so many are experiencing outages is because National Grid needs to de-energize some lines to repair them.
According to the National Grid outage map, at the time of this article being written, 2,590 people are without power with power expected back around 2:30 p.m. National Grid said they are updating customers on their progress.
As of 9 p.m. Tuesday evening, outage maps show that power has been restored for most, if not all National Grid customers.
In an email to 2 On Your Side, here is what National Grid said:
National Grid’s cables travel underground for miles. To identify the location of the fault a crew traces the cable to find it, then cut out the section of bad cable and replace it. This takes time. Customers had their service restored at around 3 am.
Our crews are continuing their work to finalize permanent repairs. As we do so, customers in North Buffalo and Parkside may experience temporary power interruptions because we may need to de-energize lines to make conditions safe so that our work can be completed.
Since our last email exchange we’ve begun contacting those customers to provide this similar level of detail.
Customers can report outages directly to National Grid here.
