BATAVIA, N.Y. — The Genesee County Sheriff's Office is warning people that AT&T is experiencing a network service outage and that it's impacting the company's wireless customers who are attempting to call.
People with AT&T cellphones "may experience interruptions, degradation, or the inability to connect when calling 911," the sheriff's office said Wednesday afternoon.
In Genesee County, if you call 911 and cannot get through, you're asked to call 585-343-5000 until the AT&T network service outage is resolved. There was no immediate word as to when the company expected it to be resolved.
"AT&T is working to isolate and resolve the issue," the sheriff's office said in a statement.
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