BUFFALO, N.Y. — Two years ago, a dispatcher in the city’s water department complained to his supervisors about work conditions at the pumping station on Porter Avenue.
His computer didn’t work properly, often compelling him to do the same data-entry work twice, Rashimee Wilson wrote in an email to his bosses, including then Public Works Commissioner Mike Finn.
Worse, he wrote, he wasn’t allowed to leave his post for meal breaks, not even when he was asked to work two eight-hour shifts in a row.