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Mercy Hospital unveils Emergency Department renovations

The more-than-$500,000 project was designed to improve patient care and efficiency.

BUFFALO, N.Y. — Mercy Hospital in South Buffalo held a ceremony on Friday afternoon to unveil its Emergency Department renovations. 

The more-than-$500,000 project was designed to improve patient care and efficiency.

Among the changes both visitors and patients will see include: 

  • a reconfigured reception area to accommodate new provider-in-triage model of care to improve efficiency and patient wait times;
  • improved waiting space and expanded private treatment areas for people who are non-critically ill patients;
  • private triage rooms for those arriving by ambulance; and
  • two new designated pediatric treatment rooms.

The hospital says there are other improvements that will enhance patient privacy, comfort and convenience. 

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