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Spectrum announces new call center, hundreds more jobs in WNY

Charter Communications now has over 1,300 employees in the Buffalo area, according to a business spokesperson.

BUFFALO, N.Y. — Spectrum, a wireless service provider, is expanding its facilities and employee count in the Buffalo area.

The Spectrum brand, operated by Charter Communications, recently announced the opening of a customer service call center at 3920 Main St., Amherst. The site will add 400 local customer service jobs, according to a press release.

The 88,000-square-foot call center will be used to provide service to Spectrum Mobile customers, from technical support to data transfer to a new device. The center will be the company’s fifth of its kind, along with activation and mobile repair sites in Austin, Texas; Garfield Heights, Ohio; Kansas City, Missouri; and St. Petersburg, Florida.

Read the full story from our partners at Buffalo Business First.

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